And now for some helpful scientific
advice: When that IRS agent comes to your office to conduct an
audit, offer him a cup of coffee. And when you're sitting down to
do your holiday shopping online, make sure you're cradling a large
glass of iced tea. The physical sensation of warmth encourages
emotional warmth, while a chilly drink in hand serves as a brake
on rash decisions — those are the practical lesson being drawn
from recent research by two Yale-educated psychologists, published
last week in Science magazine.
Encountering warmth or cold lights
up the insula — a walnut-sized section of the brain — says
John A. Bargh, a professor of psychology at Yale, who co-authored
the paper with Lawrence E. Williams of the University of Colorado
who received his Ph.D. from Yale earlier this year. And the insula
is the same part of the brain engaged when we evaluate who we can
trust in economic transactions, Bargh says.
Psychologists have known since the
mid 1940s that one person's perceptions of another's
"warmth" is a powerful determining factor in social
relationships. Judging someone to be either "warm" or
"cold" is a primary consideration, even trumping
evidence that a "cold" person may be more competent.
Much of this is rooted in very early childhood experiences, Bargh
argues, when infants' conceptual sense of the world around them is
shaped by physical sensations, particularly warmth and coldness.
Classic studies by Harry Harlow, published in 1958, showed monkeys
preferred to stay close to a cloth surrogate mother rather than
one made of wire, even when the wire "mother" carried a
food bottle. Harlow's work and subsequent studies have led
psychologists to stress the need for warm physical contact from
caregivers to help young children grow into healthy adults with
normal social skills.
Feelings of "warmth" and
"coolness" in social judgments appears to be universal.
Although no comprehensive worldwide study has been done, Bargh
says that describing people as "warm" or
"cold" is common to many cultures, and studies have
found those perceptions influence judgment in dozens of countries.
To test the relationship between physical and psychological
warmth, the researchers conducted two experiments. The first
involved a group of 41 undergraduates who were taken by elevator
to a fourth floor room. During the ride, a research assistant who
was unaware of the study's hypotheses, handed the test subject
either a hot cup of coffee, or a cold drink, to hold while the
researcher filled out a short information form on a clipboard. The
drink was then handed back. When the subjects arrived at the
testing room, they were presented with a personality profile
describing "Person A" and asked to rate that person's
personality traits. Those who had briefly held the warm drink
assessed Person A as warmer than test subjects who had held the
iced drink.
"We are grounded in our
physical experiences even when we think abstractly," says
Bargh.
In a second experiment, done under
the guise of a product-evaluation test, participants were asked to
hold heated or frozen packs used to treat muscle aches. They were
then told they could receive a gift certificate for a friend, or a
gift for themselves. Those who held the hot pack proved to be more
likely to ask for the gift certificate for a friend, while those
who held the frozen pack tended to keep the gift.
"It appears that the effect of
physical temperature is not just on how we see others, it affects
our own behavior as well," Bargh said. "Physical warmth
can make us see others as warmer people, but also cause us to be
warmer — more generous and trusting — as well."
The practical advice Bargh takes
away from the study is that important decisions are best taken
with a cold drink in hand, because that part of the brain that
triggers caution in economic and trust decisions is stimulated by
cold sensation. Conversely, if you are planning on introducing
your fiancee to mom and dad, pass on the icy martinis in that
air-conditioned, glass and steel restaurant; do it over a mug of
hot chocolate in front of a roaring fire.